System Overview

How AI Lead Response Turns Every Lead Into Booked Appointments

From first contact to qualified appointment—see exactly how our 24/7 automated lead follow-up system works.

The AI Lead Response Process

Every lead flows through this proven system—automatically, 24/7

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1. Lead Capture (24/7)

A lead comes in from any source—website form, Facebook ad, Google ad, phone call, or direct message. Our AI captures every detail instantly, no matter what time or day.

  • Captures leads from website forms, ads, social media
  • Works 24/7/365—nights, weekends, holidays
  • Logs all lead information automatically
  • Never misses a lead, even during peak times
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2. Instant AI Response (Under 60 Seconds)

Within 60 seconds, our AI reaches out via SMS or email with a natural, human-like message. Leads get instant acknowledgment—before they contact your competitors.

  • Response time averages 30-45 seconds
  • Natural conversation—sounds like a real person
  • Personalized based on lead source and information
  • Multi-channel: SMS, email, or both
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3. AI Qualification

The AI asks strategic questions to understand their needs, budget, timeline, and urgency. This conversation feels natural—like texting with your best office manager.

  • Qualifies service type and scope
  • Understands budget and payment readiness
  • Identifies urgency (emergency vs. planned)
  • Collects property details and access info
  • Filters out tire-kickers automatically
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4. AI Appointment Booking

For qualified leads, the AI offers available time slots and books appointments directly to your calendar. No back-and-forth, no phone tag—just confirmed appointments.

  • Syncs with your calendar (Google, Calendly, etc.)
  • Respects your availability and buffer times
  • Sends confirmation SMS/email immediately
  • Adds appointment to your calendar with all lead details
  • Sets automated reminders before appointment
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5. Emergency Escalation (When Needed)

For true emergencies—burst pipes, no heat in winter, AC out in summer—the AI recognizes urgency and escalates to your emergency line or on-call team immediately.

  • Recognizes emergency keywords and patterns
  • Routes urgent leads to on-call staff
  • Sends priority notifications (SMS/call)
  • Still captures all lead information
  • Custom escalation rules per business

6. You Show Up & Close

You arrive at pre-qualified appointments with all the context you need. Lead details, conversation history, and service requirements are waiting for you. Just close the deal.

  • Full conversation history accessible
  • Lead scoring and qualification notes
  • All contact info and property details
  • Automatic follow-up if they miss appointment
  • Integration with your CRM/job management software

Core Features That Drive Results

24/7 Automated Lead Follow-Up

Never miss a lead again. AI responds instantly at 2 AM, on holidays, during family dinners—whenever leads arrive. Your competitors sleep. Your AI doesn't.

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Smart AI Qualification

The AI asks the right questions to filter serious buyers from tire-kickers. Only qualified, ready-to-buy leads make it to your calendar.

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Natural Conversations

Leads don't know they're talking to AI. The conversation feels human, natural, and helpful—like texting with your best office manager.

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Calendar Integration

Appointments sync automatically to Google Calendar, Calendly, or any calendar system. No double-bookings, no manual entry.

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Emergency Routing

True emergencies bypass the queue and go straight to your emergency line. Custom rules ensure urgent situations get immediate human attention.

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Full Analytics Dashboard

See every lead, every conversation, response times, conversion rates, and appointment show-up rates. Complete visibility into your lead pipeline.

Seamless Integrations

Works with the tools you already use—no complicated setup

📅 Google Calendar
🗓️ Calendly
📧 Email (Any Provider)
💬 SMS/Text Messaging
🌐 Website Forms
📱 Facebook Lead Ads
🔍 Google Ads
📞 Phone Systems

Frequently Asked Questions

How long does setup take?

Most businesses are live in 24-48 hours. We handle calendar integration, conversation scripts, and lead routing. You just connect your lead sources (website, ads, etc.) and you're ready.

Can leads tell it's AI?

Rarely. Our AI uses natural language, responds contextually, and adapts to conversation flow. It sounds like texting with a helpful office manager, not a robot. We're transparent when asked directly, but most leads never question it.

What happens if the AI can't answer a question?

The AI is trained on your business specifics—services, pricing ranges, service areas, etc. For complex technical questions or special requests, it gracefully escalates to your team with full conversation context.

How does emergency escalation work?

You define what counts as an "emergency" for your business. The AI recognizes keywords and urgency patterns, then routes those leads to your emergency contact (phone, SMS, or on-call staff) while still capturing all lead information.

Does it work with my existing calendar?

Yes. We integrate with Google Calendar, Calendly, Microsoft Outlook, and most scheduling tools. The AI checks your availability in real-time and only books open slots.

What if a lead doesn't respond to the AI?

The AI sends strategic follow-ups at optimal times. If a lead goes cold, we can escalate to your team for personal outreach. You have full control over follow-up frequency and messaging.

Can I customize the conversation scripts?

Absolutely. We tailor the AI's tone, questions, and responses to match your brand. Want formal and professional? Friendly and casual? We adjust the personality to fit your business.

How much does it cost?

Pricing depends on lead volume and features. Most service businesses save 10-20 hours per week on lead follow-up and book 30-50% more jobs. Join our founders program for early adopter pricing.

Ready to Automate Your Lead Response?

Start converting more leads with 24/7 AI-powered automated lead follow-up and appointment booking.

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